Common questions.
If yours isn't here, email hello@flowdesk.systems — we answer every message.
A simple automation — like a single workflow end-to-end — typically takes 2–3 weeks from kick-off to go-live. A full custom SaaS build is usually 6–10 weeks depending on complexity. We'll give you a realistic timeline during the scoping call, and we stick to it.
No. We wire automation around the tools you already use. Changing your stack is expensive and disruptive — our job is to make what you have work better, not replace it. If something genuinely needs replacing, we'll tell you honestly.
Everything we build includes error handling, alerts and monitoring from day one. If something fails, your team gets notified immediately so nothing slips through undetected. If you're on a support retainer, we're on it within hours.
Yes — most of our clients are non-technical. We handle all the technical implementation. You just need to know your business and your processes well. We translate the rest.
Our primary automation platform is n8n. For AI integrations, we use the OpenAI and Anthropic Claude APIs. For custom software, we typically use React, Supabase and Node.js. We always use whatever fits best for the specific problem, not just what we're comfortable with.
Projects start from $3,500 NZD for a simple automation. Larger builds — multi-system integrations or custom SaaS — are typically $8,000–$25,000+. Discovery is always free. See the pricing page for full details, or just book a call and we'll give you a ballpark.
Yes — we offer a monthly support retainer from $500/month NZD. This covers monitoring, minor updates and priority access if something needs fixing. It's completely optional. Once we hand over, you own everything and can run it yourself.
Almost certainly. If it has an API — and almost everything does — we can connect to it. We've integrated with Xero, HubSpot, Salesforce, Shopify, Google Workspace, Microsoft 365, Trade Me and dozens of industry-specific platforms. Just ask.
Book a free 30-minute call. We'll ask about your biggest time drain, walk through your current workflow and come back with an honest assessment of what's worth automating — and what isn't. No sales pitch.
We're based in Auckland, New Zealand. We work remotely with clients across Aotearoa — and occasionally further afield for the right project.
Still have questions?
Book a free 30-minute call or email us directly. We answer every message.